Terms of Service
1. Agreement
These terms are between DevHeal Labs AI Private Limited (CIN U62011TS2026PTC219968), IDA Mallapur, Hyderabad, Telangana, India ("we") and the company that uses Spacevera ("Customer"). If you accept for a company, you confirm you have authority to bind it. A signed order form or agreement takes priority over these terms where they conflict.
2. The service
We provide Spacevera as a hosted service for construction project design, control and delivery. We may improve the service over time, and will not materially reduce its core functions during a paid term without notice.
3. Accounts
Customer is responsible for its users, their roles, and keeping credentials safe. Tell us promptly at [email protected] about any unauthorized use.
4. Trials and fees
Trials last for the period shown at sign-up. Paid plans are charged as set out in the order form, exclusive of taxes. Late amounts may lead to suspension after 15 days' written notice.
5. Customer data
Customer owns the data it puts into Spacevera. Customer gives us the right to host and process that data only to provide and support the service, and as described in the Data Processing Addendum. Customer is responsible for having the right to upload it.
6. Our rights
We own Spacevera, its software and its brand. These terms give Customer a limited, non-exclusive, non-transferable right to use it during the term. Feedback may be used freely.
7. Professional responsibility
Spacevera supports professional work and does not replace it. Designs, calculations, estimates, schedules, compliance results and AI output must be reviewed by a qualified person before use. Customer stays responsible for construction, safety, statutory approvals and decisions made using the service.
8. Acceptable use
Use must follow the Acceptable Use Policy. We may suspend access where needed to stop harm or a serious breach, and will restore it once resolved.
9. Confidentiality
Each party will protect the other's confidential information with reasonable care and use it only for this agreement. This does not cover information that is public, independently developed, or required by law to be disclosed.
10. Warranties
We will provide the service with reasonable skill and care. Otherwise, to the extent the law allows, the service is provided "as is" and we disclaim implied warranties.
11. Liability
To the extent the law allows, neither party is liable for indirect or consequential loss, or lost profits. Each party's total liability in any 12 months is limited to the fees paid or payable for those 12 months. This limit does not apply to fraud, a party's payment duties, or liability that cannot be limited by law.
12. Indemnity
We will defend Customer against third-party claims that the service, used as allowed, infringes intellectual property rights. Customer will defend us against third-party claims arising from its data or unlawful use.
13. Term and ending
These terms last while Customer uses the service. Either party may end them for a material breach not fixed within 30 days of notice. After the end, Customer may request an export of its data for 30 days, after which we delete it as described in the Data Processing Addendum.
14. Changes
We may update these terms with notice. Changes that materially reduce Customer's rights take effect at the next renewal for paid plans.
15. General
These terms are governed by the laws of India, and the courts at Hyderabad, Telangana have exclusive jurisdiction. Neither party is responsible for delays beyond its reasonable control. Neither party may assign these terms without consent, except as part of a merger or sale of its business. Notices go to [email protected].